Software Support Forum

Is your server a 64-bit machine? If so you will need to run the Install Stand Alone License option from the product installation menu. See the link below for more details... http://software.sharepointsolutions.com/support/knowledge/AlertManager/Pages/am0001.aspx

At the moment our license installation package doesn't support 64-bit machines. This means you will have to perform a manual installation of the license file(s) for the time being. Our application expects the licenses to be placed in the following directory... C:\Program Files\Common Files\XHEO\SharedLicenses...

The SPA product is license protected. You are experiencing a licensing error message which can occur if one of the following conditions are true… You have not installed a SPA trial or production license. The trial license you installed is expired or corrupt. You are running a 64-bit machine. How do I...

At the moment our license installation package doesn't support 64-bit machines. This means you will have to perform a manual installation of the license file(s) for the time being. Our application expects the licenses to be placed in the following directory... C:\Program Files\Common Files\XHEO\SharedLicenses...

Hello - my client wishes to evaluate the product, but we are having trouble with the trail license. I have been able to successfully install it on my laptop's Virtual Machine environment, but when we attempt to install it on the server we run into a problem. Both actual installs succeed, and we are...