Software Support Forum

Scenario.

 You have created 5 or more separate provisioning profiles. (Example Team/Project/Community) This is advertised on your home page. A user submits a request. After reviewing their purpose for the web site you want to select the correct provisiong profile. You do not want to bother them having to resubmit the form using the correct request (provisioning profile), most of the additional input fields are the same on the all provisioning profiles.

 Question

Can you change the request type from Team to Project or Community or vice versa?

No, the profiles are not guaranteed to be compatible so this operation is not allowed. A new request would need to be created with the appropriate profile

Thank you,

I will have to create a web based infopath form that will redirect the user to the approperiate form based on responses in effort to minimize the users having to re submit.