Software Support Forum

Alert Templates are shared, global objects. Changes to an existing Alert Template will be applied to any and all alerts using the defined Alert Template.

Thanks, Jeremy,

 That's what I was HOPING to hear.

 Any thoughts about the second part: the difficulty that SharePoint seems to have with nested AD/Exchange groups?

tia,

bud

oops.

I'm getting an "access denied" error -- and I'm and Intranet Owner, with full control.

Also, the sub-site where the alerts originate has it's own groups (trip reports visitors/members/owners) and I'm an owner with full control there, too.

Is there any further place (I'm thinking about where Alerts Manager lives) that I might need permission to?

TIA,

bud

Can you please provide the page name, page URL and navigation path used to generate the error?

to see the alerts: http://sharepoint/groups/ops/tripreports/_layouts/SPSolutions/AlertManager/ManageAlerts.aspx

while I'm editing the alert: http://sharepoint/groups/ops/tripreports/_layouts/SPSolutions/AlertManager/EditAlert.aspx?Alert=90bd8d5d-b6d3-4427-a029-6dd3687d907e&Source=http%3A%2F%2Fsharepoint%2Fgroups%2Fops%2Ftripreports%2F%5Flayouts%2FSPSolutions%2FAlertManager%2FManageAlerts%2Easpx

the URL of the error msg: http://sharepoint/groups/ops/tripreports/_layouts/SPSolutions/AlertManager/EditAlert.aspx?Alert=90bd8d5d-b6d3-4427-a029-6dd3687d907e&Source=http%3a%2f%2fsharepoint%2fgroups%2fops%2ftripreports%2f_layouts%2fSPSolutions%2fAlertManager%2fManageAlerts.aspx

"groups" is a site in our "sharepoint" site collection.

"ops" is a sub-site, and "tripreports" is a sub-site of "ops"

if that helps.

 ping!

 any thoughts on my issue?

Can you verify/grant temporary access to the following accounts to see if it is a permission error pertaining to a SharePoint resource?

1. Make your account a Site Collection Administrators. From your previous message is sounds like your account is only an 'Owner' and you have a site collection created at the root of the web application. A Site Collection Administrator has more permissions than a site owner.
2. Make your account a Farm Administrator.
3. Make your Application Pool Identity a Farm Administrator.

Please be sure to perform an IISRESET after each modification to remove any cached permissions. If you still have the issue we can probably rule out any permissions issues to a SharePoint resource. We can then turn our attention to file/database resources.